Refund policy

Digital Products Policy

Due to the nature of digital products (e.g., PDFs, templates, software, or media), all purchases are final and non-refundable once the download link has been accessed or the product has been delivered. 
Because you cannot "return" a digital file, we cannot issue refunds or exchanges after a successful purchase. Please review the product description carefully before buying to ensure it meets your needs.
If you experience issues accessing or downloading your file, please contact us at hello @ innoverse.ca within 10 days of your purchase, and we will be happy to assist you.